Check your Web site's usability quickly and cheaply

Jakob Nielsen gives some do-it-yourself techniques for determining users' responses to your Web site. He guarantees you'll discover problems.

Lengthen your planning and shorten your text

Writing for the Web requires your old skills, but you must change your approach and alter the writing process.

Prepare Web content and organization for your audience

Communicators must know whether the audience consists of viewers, users or readers before selecting, writing and organizing content.