Hanford Mead offers great discounts whenever you buy in quantity. Be sure to take advantage of our discounts whenever possible.
*Receive a 10% discount when your order totals $100 or more.
*Receive a 15% discount when your order totals $200 or more,
*Receive a 20% discount when your order totals $300 or more.
Hanford Mead ships via UPS ground, USPS Priority Mail and First Class Mail. We may, at our option, upgrade shipping service from UPS ground to Priority Mail at no extra cost. If your shipping address for the post office is different from your UPS address, please make note of this and provide the additional address in the Comments section. Also, please include any special shipping instructions there, and indicate if you prefer not to be upgraded. Except in unusual circumstances we will ship on the business day following the receipt of an order.
International shipments are shipped via US Postal Service International Airmail or Priority Mail International. Tracking is not available on these shipments, and there have been instances of delays in the arrival of packages, presumably due to customs delay in the destination country, and of damage to shipments due to rough handling. Hanford Mead will pack carefully (but not double box) and ship promptly, but cannot guarantee delivery of packages to international destinations.
We don't issue refunds or accept returns on book and product sales. We will exchange products damaged in shipping if the damaged product is returned to us within 14 days of receipt by the customer.
Orders cannot be canceled once they have been shipped. If you wish to cancel an order, please call and email customer service immediately, and we will use our best efforts to cancel your order, assuming it has not already shipped. We cannot guarantee cancellation, as orders are generally shipped immediately upon receipt.
We are committed to protecting your privacy at HanfordMead.com. We will not collect any personal information from you that you do not volunteer, and we are the sole owner of all information collected on this site. We do not sell, share, or rent this information to others in any way that we have not mentioned in this statement. Click here for more information on our Privacy Policy.
HanfordMead.com uses cookies for the purpose of saving your shopping cart as you move from page to page in our web site. Cookies are not used for tracking or statistical purposes, and all cookies are deleted once the web browser is closed.
Hanford Mead Publishers, Inc. may provide third parties with aggregate statistics about our customers, traffic patterns, and related site information. This data reflects site usage patterns gathered during thousands of customer visits to our Web site each month but does not contain behavioral or identifying information about any individual member, unless that member has given us permission to share that information. We may also provide log files and other databases of user information to third parties for analysis, so we can get a better understanding of traffic through our site and thus improve our content offerings. Hanford Mead Publishers, Inc. also may use third party companies to provide delivery of e-mail newsletters and other messages over e-mail. We may buy and sell business assets and/or divisions; customer information is generally part of such a sale.
We use reasonable precautions to keep the personal information you disclose both in your browsing and your purchases and to only release this information to third parties we believe share our commitment to privacy. However, we are not responsible for any breach of security or for the actions of these parties. All online transactions are made through a secure connection to a reputable payment gateway. No credit card information is stored on our servers. Once a transaction is made, all payment information is cleared from our systems for security reasons.
By using our Web site, you give Hanford Mead Publishers, Inc. permission to collect information about the pages served to you as an anonymous user for the purpose of calculating aggregate site statistics. If you register at HanfordMead.com, you authorize Hanford Mead Publishers, Inc. to use information you provide to personalize the information we deliver to you and to use your demographic information when calculating aggregate customer data. Hanford Mead Publishers, Inc. may occasionally amend this policy. We suggest that you bookmark this page and check to see if it has changed from time to time.
If you wish to change any information you have given us, or have any questions on our Privacy Policy, you can contact us at info@hanfordmead.com.
Hanford Mead Publishers, Inc.
PO Box 8051 Santa Cruz, CA 95061-8051
Tel: (831) 459-6855
Free in USA: (888) 727-7310
Fax: (831) 426-4474
Email: info@hanfordmead.com